- Our Commitment to Privacy
Greetings from SpringHill Camps. We extend the following information to
assure you that we are concerned about and respect your privacy. This
statement discloses the information practices for the SpringHillCamps.com
website(s), including what type of information is collected and how the
information is used. To make this policy easy to find, we make a link to
it available on all the publicly accessible areas of our website and at
each point where personally identifiable information may be requested.
- The Information We Collect
- Non-Identifiable Information
We collect information through technology to make our site more interesting
and useful to you. For instance, when you come to one of our sites, we
collect your IP address. An IP address is often associated with the portal
through which you enter the Internet, like your ISP (Internet Service
Provider). Standing alone, your IP address is not personally identifiable.
At times, we also use IP addresses to collect information regarding the
frequency with which our guests visit various parts of our site.
We also collect the anonymous information through the use of "cookies." A
cookie is an element of data that a website can send to your browser, which
may then be stored on your system. Some features of our website use
cookies to better serve you when you return to our site. You can set your
browser to notify you before you receive a cookie, giving you the chance to
decide whether to accept it. You can also set your browser to turn off
cookies. If you do so, however, some areas of our website may not function
properly.
- Personally Identifiable Information
Much of the personally identifiable information we receive comes directly
from website visitors who are registering a child for camp, purchasing
merchandise from our online store, inquiring about staff positions, or
logging on as a parent, camper, staff member, or guest. Typically, this
information includes, but is not limited to, camper registration
information, staff applicant information, visitor's name, postal address, e-
mail address, and telephone number.
- Payment Information
In order for you to purchase merchandise from our online store or provide
payment for a camper's deposit and tuition, your credit card information
will be collected to process payment. If you elect to provide payment for
camper tuition via recurring payments, your credit card information will be
retained in our secure system.
If you have completed an online transaction using a credit card, we may
request your permission to retain your credit card information to simplify
future transactions and make communications about past transactions. When
credit card information is retained, it is kept secure (in encrypted form)
and separate from other demographic information you may have given us.
- How Your Information is Used
We will use the information you provide to process enrollment requests and
orders, provide you with services on our website, and share product,
service or camp news and offers with you. In some cases an outside company
may be contracted by us to fulfill a specific request or obligation to you.
On occasion, when a related SpringHill program or ministry will be in your
area, you may receive notice of the event.
Your information will not be disclosed to any third party except when we
deem it necessary to fulfill a specific request or obligation to you or in
order to comply with valid legal process such as a search warrant, subpoena
or court order.
- Our Commitment to Data Security
The security and confidentiality of your information is extremely important
to us. To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate physical,
electronic, and administrative procedures to safeguard and secure the
information we collect online. From time to time, we review our security
procedures in order to consider appropriate new technology and methods.
Payment information and health information are stored in an encrypted form
in a secured database. SpringHill Camps uses high grade 128-bit Secure
Socket Layers (SSL) encryption to protect the integrity of all credit card
transmissions to our servers.
Health information is securely stored in our system and, once submitted, is
not accessible via the springhillcamps.com website. We make every effort
to prevent unauthorized access to any and all information that you may
submit to our servers. We cannot, however, guarantee that unauthorized
access to this information will never occur. In the unlikely event that a
breach in site security occurs, we will notify you of the matter directly.
- Our Commitment to Children's Privacy
Protecting the privacy of children is especially important. The Children's
Online Privacy Protection Act (COPPA) applies to the online collection of
personal information from children under the age of 13. It is designed to
ensure that parents are in control over what information is collected from
children under 13. For that reason, we never collect information at our
website from those we actually know are under 13. Any information about a
child under the age of 13 must be submitted by the child's parent or legal
guardian.
- Changes or Updates to Collected Information and Opting Out
You may change or update the information that you have provided us by
contacting us at privacy@springhillcamps.com or (231) 734-2616. You may
also write to us at: Customer Service, SpringHill Camps, P.O. Box 100,
Evart, MI 49631. To protect your privacy and security, we will take
reasonable steps to verify your identity before changing or updating any
information.
You may also choose to have your name taken off our correspondence list
and, thus, cease to receive correspondence from us by contacting us through
one of the channels listed in the preceding paragraph.
- Changes to this Privacy Policy
This privacy policy describes the types of information we currently
collect, and the ways we use and protect that information. From time to
time, we may collect different types of information and use that
information in different ways - for example, when we add features or
services to www.springhillcamps.com. In these cases, we may edit this
policy to explain the new practices. Because protecting your privacy is
very important to us, we do not expect major changes in policy. However, if
we do make significant changes in our practices, we will include
announcements on the www.springhillcamps.com home page so that you will
know to review the revised policy.
- Questions Regarding this Privacy Policy
If you have questions or concerns about privacy issues related to this
website, you may contact us at privacy@springhillcamps.com or (231)
734-2616. You may also write to us at: Customer Service, SpringHill Camps,
P.O. Box 100, Evart, MI 49631.